Shipping policy

We ship within New Zealand using trusted couriers. Orders are typically delivered within 1 to 3 days in Auckland and 3 to 5 days nationwide. You will receive tracking details once your order has been dispatched. If any delays occur, please contact us and we will do our best to assist. Once your parcel leaves our hands, it is in the care of the courier. Moncho is not responsible for delivery delays, lost packages, or events outside of our control.